Metro Manila: Shipping time is 3-5 days
Provincial: Shipping time is 7-12 days

FREE SHIPPING within Metro Manila and Rizal on orders of P1,000 and above!

7-Day Exchange Policy

Need a different size or color? We accept exchanges within 7 calendar days of receiving your order.

Customers are responsible for all shipping costs. Once your exchange request is approved, the original item must be returned first before we ship the replacement.

To qualify for an exchange:

• A clear and unedited unboxing video of the parcel is required for any return, exchange, missing item, incorrect item, or damage claim.
• Item must be in its original ILLUMINED ziplock packaging.
• Tags must still be attached and has not been removed.
• All freebies and inserts must be included.
• Item must be unworn, unwashed, and free from stains, odors, or perfume.

Visit our Instagram (@illuminedofficial) to submit an exchange request.